From 12% to 67%: How One Firm Transformed Their Volunteering Engagement
A 350-person professional services firm went from a scattered, low-participation volunteering programme to a structured, measurable one — in six months.
12% → 67%
Participation rate
4 → 38
Events per year
3,200/year
Hours tracked
3 days → 1 click
Report time
The challenge
The firm had a volunteering policy but no structure. Events were organised ad hoc by individual partners, participation wasn't tracked, and there was no data to show leadership. Participation hovered around 12%.
The solution
They switched to With Kind Folk and built a rolling calendar of monthly events, implemented the three-step approval workflow, and started tracking skills developed alongside hours. Managers got their own team view.
The results
12% → 67%
Participation rate
4 → 38
Events per year
3,200/year
Hours tracked
3 days → 1 click
Report time
“Engagement went from 12% to 67% in one year. The difference was structure, not budget.”
Sarah L.
CSR Manager — A professional services firm
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